text messaging
ziggy999
Newbie

I cannot send or receive text from 1 contact. When i click on her name the phone just keeps loading, everyone else works ok, just this one contact!!

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Re: text messaging
vzw_customer_support
Customer Service Rep

Hey ziggy999,

Wow! I hope they don't think you're ignoring them! Let's get that fixed. Can you call them? Can you e-mail them? Let's try and remove and readd that contact. Also can you please try and delete all texts from that contact if the deletion of the contact itself doesn't work? Please retest and let us know if you need anything else!

Thanks!
MichelleG_VZW

Please follow us on Twitter @vzwsupport

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