Skip to main content
Accessibility Resource Center Skip to main content
Have a phone you love? Get up to $500 when you bring your phone.
cancel
Showing results for 
Search instead for 
Did you mean: 
texting problems
bradford541
Member

Hi, wondering if anyone else is having problems sending texts? At the moment, it's only long distance texts that are not going thru.

0 Likes
Re: texting problems
Ann154
MVP MVP
MVP

Have you verified that you are using the full ten digit phone number without the 1 in front of it to send the text message?

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

0 Likes
Re: texting problems
vzw_customer_support
Customer Support

Text messaging is my main means of communication and would be upset if it were not working properly too!

@bradford541,

Don't worry because I'm here to help get this up and running.

When sending an international text message you do need to dial 011 the country code the 10 digit mobile number. Visit http://bit.ly/xJvP7G for complete details including dialing patterns.

Have you checked to make sure the number is correct? Are you getting an error message when sending the text? Have you been able to send text to that number before?

If you're able to send text to other USA numbers the issue may be with the number you trying to text. Make sure it's correct and retest.

Try rebooting the phone before attempted to send the text again.

Keep me posted if you need further assistance.

John B

Follow us on Twitter @VZWSupport

0 Likes