unable to install drivers

whook29472
Newbie

Help please!!!  I am unable to install the drivers for my new droid incredible phone.  It does all the prompting to install the drivers and I go through the steps, insert the cd but it doesn't install them!!

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budone
Legend

Do you mean drivers for syncing???? If so, go to HTC.com from your PC and download the syncing drivers for the Inc.

 

Then run the program on your PC, you will be good to go. This is much easier.

 

Here is the link to the download site.

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stricktucson
Enthusiast - Level 2

Don't waste your time with the CD that the phone came with. It is useless.

 

To be able to set up the HTC Sync, follow these instructions, if you are using Windows 7 32-bit (I don't know how the phone reacts with other OS versions)

 

Open up the Main Menu (The Icon to the left of the Phone button)

Settings

Connect to PC

*******UNCHECK "Ask me"

Set Default connection type to "Disk Drive"

 

Turn phone off

Plug phone into computer

Turn phone on

 

Be aware, though, that the first time you do that, it will take a few minutes for everything to settle out. Just let the phone do what it needs for about 5 minutes, then check the top bar on the Incredible, to see if there's anything going on.

 

The nice thing is that once you do that, you don't need to do it ever again. 2 "AutoPlay" menu's should show up (1 for internal storage, 1 for SD card).

 

Once you get that straightened out,  open up the ~6.6-ish gig drive, and run "HTC_Sync_2.0.40" on your computer. That will allow you to set up HTC Sync on your computer, so you can sync your contacts and calendar from your phone to your computer (and vice versa)

 

This is only my 2nd day owning the Incredible, and I'm liking it so far. Just wish the bloody 3G Hotspot feature was free, and not another stupid $20/month. That's why I loved my pre-Google Maps update Omnia. Didn't need any tethering.

 

 

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