unwanted text messages

hareball24
Newbie

i just activated my samsung charge yesterday.  since then i've been getting text messages (about 20)  from 118012222269.  i looked up online and many people have gotten this spam text.  i tried blocking the number but i'm still getting the text.  one person suggested the following:

 

I Hope this can help someone.  I am waiting to see if "what Verizon Finally told me" Works!!  The Messages that keep coming in have something to do with your "Mobile Email".  Tell Verizon (technical support), to "Undo" your mobile Email (just for a few moments) and THEN.. Download your Mobile Email Again!!  It will cost you nothing and you probably can do it yourself without technical assistance too.  I don't know How Right Verizon is.  They were wrong before when I needed help with this!  They told me they would BLOCK this number but I STILL got these STUPID messages, "back to back," at anytime of day or night!!   Well, I'm hoping that what they just did will finally STOP this, once and for all.  Don't ask me WHAT our "Mobile email" has to do with these BREW 118012222269 messages.  I don't know!  But I do know that I was FINALLY told that the word BREW is a "Code" word for Mobile Email and somebody's making money, or trying to, On Us!!  (if you reply to that text, you will be charged by Verizon for it too!)  Good luck and again... I'm still waiting myself to see if what they did Today has finally fixed this problem for myself!  I'll post back in a couple weeks, to let you know if it worked or Not!!
 
has anyone had this problem and can you tell me what to do to rest mobile email?
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mdram4x4
Champion - Level 1

hareball24 wrote:

i just activated my samsung charge yesterday.  since then i've been getting text messages (about 20)  from 118012222269.  i looked up online and many people have gotten this spam text.  i tried blocking the number but i'm still getting the text.  one person suggested the following:

 

I Hope this can help someone.  I am waiting to see if "what Verizon Finally told me" Works!!  The Messages that keep coming in have something to do with your "Mobile Email".  Tell Verizon (technical support), to "Undo" your mobile Email (just for a few moments) and THEN.. Download your Mobile Email Again!!  It will cost you nothing and you probably can do it yourself without technical assistance too.  I don't know How Right Verizon is.  They were wrong before when I needed help with this!  They told me they would BLOCK this number but I STILL got these STUPID messages, "back to back," at anytime of day or night!!   Well, I'm hoping that what they just did will finally STOP this, once and for all.  Don't ask me WHAT our "Mobile email" has to do with these BREW 118012222269 messages.  I don't know!  But I do know that I was FINALLY told that the word BREW is a "Code" word for Mobile Email and somebody's making money, or trying to, On Us!!  (if you reply to that text, you will be charged by Verizon for it too!)  Good luck and again... I'm still waiting myself to see if what they did Today has finally fixed this problem for myself!  I'll post back in a couple weeks, to let you know if it worked or Not!!
 
has anyone had this problem and can you tell me what to do to rest mobile email?

let me guess, your last phone was a feature phone?

your getting these messeges based on what you had installed/downloaded on that phone

call customer service

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hareball24
Newbie

i must be an idiot but i can't find a customer service number on their website.   oops found it

 

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mdram4x4
Champion - Level 1

top of the page >contact us

 

or

 

http://www.verizonwireless.com/b2c/contact/index.jsp

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AyaniB_VZW
Verizon Employee

Hi hareball24,

 

I am hopeful the steps offered by Technical Support resolved your issue.  Please PM your wireless number and I will be happy to assist if you are still experiencing issues.

 

 

 

Thanks for your involvement in our community forums,

 

 

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