when I try to transfer pictures from droid to Mac it does not transfer all videos

amadeo94
Newbie

Not only have a ton of pictures just disappeared but when I try to copy all the pictures to my Mac it misses a bunch of videos. I don't know why.

This droid has a mind of it's own and has deleted a ton of pictures. Nothing helps. I just want to know why some of my videos are not being copied.

 

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Hello,

 

I want to help you, I just need some further information. From previous posts I see you have an Incredible 2, is that correct? When you open the phone's hard drive on the computer, does it see all the videos on the phone? Are these all videos that were taken on the phone itself or downloaded from a different source?

 

If you haven't already, I would suggest transferring each video manually. You can also try using V Cast Media Manager to transfer the files. Here is the link to get the software: http://products.verizonwireless.com/index.aspx?id=fnd_mediaManager. Click on download desktop app, then choose Mac. 

 

If you need any further assistance, let us know. 

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