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when i check by voicemail, the indicator shows a '0' for new messages. but when i call into voicemail there are unplayed messages. why does the indicator always show '0'?
Nana-Peggy
Member

when i check by voicemail, the indicator shows a '0' for new messages.  but when i call into voicemail there are unplayed messages.  why does the indicator always show '0'?

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Re: when i check by voicemail, the indicator shows a '0' for new messages.  but when i call into voicemail there are unplayed messages.  why does the indicator always show '0'?
vzw_customer_support
Customer Support

Nana-Peggy,

That's definitely odd, let's get your voicemails flowing again. When did this begin? When you're in a Verizon Wireless coverage area, please call *228 option 2 to update the network.  In addition, please go to Settings>Manage Applications>All(from the top)>Voicemail>Stop. This will reset the application. Kee us posted if issues persist.

AdaS_VZW
Follow us on Twitter at @VZWSupport 

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