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while charging my phone goes into car mode or desktop mode
rachelschafer
Member

Just in the past couple days I have been having problems with my Incredible 2. When I go to plug my phone to charge it, it goes into car mode and sometimes desktop mode. I have never used either of these modes before. It also won't play my ringtones when someone texts/calls me when in car mode or desktop mode even if I exit them out. And also every time I make or receive a call it goes straight to speaker phone. Is there anything I can do to fix this? Thanks!

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Re: while charging my phone goes into car mode or desktop mode
vzw_customer_support
Customer Support

I can assist you with the problems encountered with your phone, rachelschafer. This sounds like a software issue. Often times these type os issues can be resolved by completing as master reset. Please select the link to view the instructions..http://tinyurl.com/9dhrfbd
I'm confident that this will help! Have a great weekend!

ChaunceyM_VZW

Follow us on twitter @VZWSupport

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Re: while charging my phone goes into car mode or desktop mode
Tidbits
Sr. Leader

Have you tried to use a different USB cable? 

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