Skip to main content
Accessibility Resource Center Skip to main content
Have a phone you love? Get up to $500 when you bring your phone.
end of navigation menu
cancel
Showing results for 
Search instead for 
Did you mean: 
Why can't I enlarge photos I have received in text messages?
kristishae
Member

When I click on a pic someone sends me in a text message it shows me a pic that was already in my photos. I've deleted the photo but it still comes up. So I can't click on photos that people text me. Help

Labels (1)
0 Likes
1 Solution

Correct Answers
Re: text messages
vzw_customer_support
Customer Support

Hi kristishae - Let's make sure you can view all of those precious memories! Are you using the native messaging app or a 3rd party download? If using the native app try Settings>Application Manager>Scroll to All>Scroll to Messages>Clear cache and/or data. I look forward to positive results!

Thank you,

YaleK_VZW
Follow us on Twitter @VZWsupport

View solution in original post

0 Likes
Re: text messages
vzw_customer_support
Customer Support

Hi kristishae - Let's make sure you can view all of those precious memories! Are you using the native messaging app or a 3rd party download? If using the native app try Settings>Application Manager>Scroll to All>Scroll to Messages>Clear cache and/or data. I look forward to positive results!

Thank you,

YaleK_VZW
Follow us on Twitter @VZWsupport

0 Likes