I have a Verizon FIOS landline and would like to convert (port) it to an existing cell phone replacing that number and ending our landline service. (I have the phone and the cell number, I am not purchasing new). I have tried several different times with the service phone numbers. Each time I am assured by one or more people that this can be done, only to spend hours on the phone and fail. Last time I was told that since I have an analog phone number I have to buy some magical box for $2 per month to get it to the digital cell. Can I get my home phone number switched to a cell phone? More importantly who can help and complete this task?
Hi @vzczjf,
Your issue has been escalated to a Verizon agent. Please check your Private Messenger Inbox for a message from a Verizon Support agent. You can find your Inbox by clicking on the envelope icon next to your avatar at the top right corner of this page. Response times may vary. Please continue to check your Inbox for a reply from a Verizon agent. Please direct all correspondence concerning your issue to the agents who will be assisting you privately. Thank you.
Hello, vzczjf. Thanks so much for reaching out as we'd love to have you as our customer on the wireless side of the business. We can definitely get you some quotes and answers for switching over your currently line. Please be sure to contact our Sales team by dialing 800-225-5499 to get all the info and options for your new account with us.
-Natasha
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