GTE cable route telephone cable
Tenn4
Newbie

Need an old GTE box removed at recently purchased property.  This is at the end of the driveway and the driveway is very narrow and needs to be widened for construction equipment.  Was told by a phone rep that Verizon took over GTE years ago. Was transferred multiple times and no one can help.  Customer service via the phone is less than stellar.  

Labels (1)
0 Likes
Reply
2 Replies
dexman
Community Leader
Community Leader

Is Verizon the RBOC (Regional Bell Operating Company) in your area?

Verizon has acquired and sold-off territories. For example, Verizon left the states of Maine, New Hampshire and Vermont and those states are now served by Consolidated Communications while Verizon's territories in California are now owned by (I believe) Frontier Communications.

0 Likes
Reply
KH-cathy29811
Moderator
Moderator

Hi @Tenn4 ,

Your issue has been escalated to a Verizon agent. Please check your Private Messenger Inbox for a message from a Verizon Support agent. You can find your Inbox by clicking on the envelope icon next to your avatar at the top right corner of this page. Response times may vary. Please continue to check your Inbox for a reply from a Verizon agent. Please direct all correspondence concerning your issue to the agents who will be assisting you privately.

0 Likes
Reply