So I purchased my Grandparents house which has been pretty vacant for some years. During this time the old land line was disconnected. Eventually a new number was assigned & is the current number there. I’m trying to reactivate the original line that is still not been reassigned to another person & still belongs to Verizon, this number was active at the same address for 35+ years & has sentimental value to me so I would love to have it back. I have called Verizon CS and someone tried to help me at first but then said she couldn’t figure out how to do it and I’ve almost given up but see a few people getting responses on here so figured I’d give it a shot. Please if anyone knows the best way to go about getting this line back or what to say on the phone with CS I’d greatly appreciate it!
PS- I’ve called the number multiple times over the years & it still give the error this line is not in service.
Hi Jonathan9243, Your issue has been escalated to a Verizon agent. Please check your Private Messenger Inbox for a message from a Verizon Support agent. You can find your Inbox by clicking on the envelope icon next to your avatar at the top right corner of this page. Response times may vary. Please continue to check your Inbox for a reply from a Verizon agent. Please direct all correspondence concerning your issue to the agents who will be assisting you privately. Thank you.
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