No service for 5 days now

Nakash876
Newbie

It’s been 5 day now with no internet service in my new house. Friday install tech came he couldn’t do the install he to me to wait until Monday . Monday 2 maintenance technician came in the morning they were until 2pm and I received a text that the issue was resolved. Tuesday installer technician came back they’re saying no light to the ont and I would have to wait 4 more days and maintenance technician come back then I’ll have to call back for a installation tech to come back . Please I moved from outa state I really need some assistance , I also have to work from home with no internet service 

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kh_jenn
Moderator
Moderator

Hi Nakash876, Your issue has been escalated to a Verizon agent. Please check your Private Messenger Inbox for a message from a Verizon Support agent. You can find your Inbox by clicking on the envelope icon next to your avatar at the top right corner of this page. Response times may vary. Please continue to check your Inbox for a reply from a Verizon agent. Please direct all correspondence concerning your issue to the agents who will be assisting you privately. Thank you.

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