Home Fios Phone- Attempted to contact Verizon several times including chat relative inability to access "My Verizon" phone settings. The chat was a poor experience in how Verizon can avoid dealing with customers,
How can one get access to a responsible Verizon representitive?
Thank you,
Hi tungsten, Your issue has been escalated to a Verizon agent. Please check your Private Messenger Inbox for a message from a Verizon Support agent. You can find your Inbox by clicking on the envelope icon next to your avatar at the top right corner of this page. Response times may vary. Please continue to check your Inbox for a reply from a Verizon agent. Please direct all correspondence concerning your issue to the agents who will be assisting you privately. Thank you.
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