A few weeks ago, a Verizon tech came to my door and asked if he could run some temporary phone wires across my yard because people further down the line had no service. I said that that would be fine.
It's been a month. the lines are still there, and mowing season is approaching. I've called this in to Verizon twice, and each time my ticket was closed out with nothing having been done.
How do I get the attention of someone in outside plant to come and finish the job the first tech left half-done.
Bill
Hi WJL2,
Your issue has been escalated to a Verizon agent. Please check your Private Messenger Inbox for a message from a Verizon Support agent. You can find your Inbox by clicki on the envelope icon next to your avatar at the top right corner of this page. Response times may vary. Please continue to check your Inbox for a reply from a Verizon agent. Please direct all correspondence concerning your issue to the agents who will be assisting you privately.
I did not get the link.
Start a new topic or ask questions in the open forum.
