Can't activate 200 dollar gift card welcome bonus
ZaatarNJ
Enthusiast - Level 1

I've been trying to activate my final welcome offer for the last two weeks and keep getting errors such as contact customer support or reward services is unavailable. I reached out via chat and phone with agents telling me I'd receive the gift card in the coming days. Days have gone by and still nothing. I had no issues with redeeming the 100 dollar gift card but this one has been difficult. 

 

Has anyone had this issue? Any solutions?  

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kh_jenn
Moderator
Moderator

Your issue has been escalated to a Verizon agent. Please check your Private Messenger Inbox for a message from a Verizon Support agent. You can find your Inbox by clicking on the envelope icon next to your avatar at the top right corner of this page. Response times may vary. Please continue to check your Inbox for a reply from a Verizon agent. Please direct all correspondence concerning your issue to the agents who will be assisting you privately. Thank you.

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