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Fios welcome reward

My home offers page says I redeemed my reward on July 6. I was directed to a page to activate it. However, I never received any information about it. I also redeemed a different $200 Verizon gift card, received an email saying the wait is over and I would receive a code by email. No email. My home offers page does not list it as in progress. Nothing!

Comments

SynthpopAddict

Did you check your junk/spam email folder? I've heard of the rebate emails being flagged as spam by email clients. Hopefully it wasn't 2 different offers causing confusion in the system, as discounts and promos can't be stacked.

VZ_jenn

Hi jimlinkrall, Your issue has been escalated to a Verizon agent. Please check your Private Messenger Inbox for a message from a Verizon Support agent. You can find your Inbox by clicking on the envelope icon next to your avatar at the top right corner of this page. Response times may vary. Please continue to check your Inbox for a reply from a Verizon agent. Please direct all correspondence concerning your issue to the agents who will be assisting you privately. Thank you.

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