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Free JBL Speaker

mtrpjr
Enthusiast - Level 1
‎08-10-2025 12:25 PM
  • I have not been able to claim my free speaker. It continues to say it is $349. I was able to claim the Nintendo Switch. Tried calling a couple of times and got disconnected. Chat no better. Was escalated then nothing. 
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jalalblal
Enthusiast - Level 1
‎08-11-2025 01:32 PM

I also having the same issue as well tried calling and chating no help 

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rjdixon01
Enthusiast - Level 1
‎08-13-2025 10:29 AM

I'm having the same issue, though I haven't escalated yet. That is my next step

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kh_jenn
Moderator
Moderator
‎08-13-2025 12:24 PM

Hi mtrpjr, Your issue has been escalated to a Verizon agent. Please check your Private Messenger Inbox for a message from a Verizon Support agent. You can find your Inbox by clicking on the envelope icon next to your avatar at the top right corner of this page. Response times may vary. Please continue to check your Inbox for a reply from a Verizon agent. Please direct all correspondence concerning your issue to the agents who will be assisting you privately. Thank you.

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