Gift Card not honored
jawaharpatlolla
Enthusiast - Level 1

Verizon isn’t offering the gift card that was offered in the promotional offer. It’s been  5 months already and still haven’t received the gift card. Upon calling customer service, they redirected for the card to be re-issued but haven’t received any email. They tried this thrice already and haven’t received any email from [email address removed per the Verizon Terms of Service]. I requested for the gift card to be mailed, but they’re not ready to help. Is anyone on the same boat? This is completely ridiculous in having to followup so many times. 

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kh_jenn
Moderator
Moderator

Hi jawaharpatlolla, Your issue has been escalated to a Verizon agent. Please check your Private Messenger Inbox for a message from a Verizon Support agent. You can find your Inbox by clicking on the envelope icon next to your avatar at the top right corner of this page. Response times may vary. Please continue to check your Inbox for a reply from a Verizon agent. Please direct all correspondence concerning your issue to the agents who will be assisting you privately. Thank you.

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kh_jenn
Moderator
Moderator

Hi jawaharpatlolla, Your issue has been escalated to a Verizon agent. Please check your Private Messenger Inbox for a message from a Verizon Support agent. You can find your Inbox by clicking on the envelope icon next to your avatar at the top right corner of this page. Response times may vary. Please continue to check your Inbox for a reply from a Verizon agent. Please direct all correspondence concerning your issue to the agents who will be assisting you privately. Thank you.