Trying to redeem my home offers, I have autopay setup it’s been 3 months, trying to redeem my offers, it says I have a past due balance. Can someone help? Bill is current and due on 4/22.
Your issue has been escalated to a Verizon agent. Please check your Private Messenger Inbox for a message from a Verizon Support agent. You can find your Inbox by clicking on the envelope icon next to your avatar at the top right corner of this page. Response times may vary. Please continue to check your Inbox for a reply from a Verizon agent. Please direct all correspondence concerning your issue to the agents who will be assisting you privately. Thank you.
