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Gift claim

When I signed up for Fios I was only able to select the META glasses as the option. My neighbor signed up at the same time as me and was able to claim the nintendo switch. Is it possible to claim the switch instead of the glasses? I have no use for the glasses.

Thank you.

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VZ_jenn

Hi dayre0000, Your issue has been escalated to a Verizon agent. Please check your Private Messenger Inbox for a message from a Verizon Support agent. You can find your Inbox by clicking on the envelope icon next to your avatar at the top right corner of this page. Response times may vary. Please continue to check your Inbox for a reply from a Verizon agent. Please direct all correspondence concerning your issue to the agents who will be assisting you privately. Thank you.

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