Issue - Didn't receive home offer

Xalechim
Newbie

I was supposed to receive a $50 Xbox gift card from Home Offers. I was told that an email would come. No such email came and the reward is listed as redeemed on my account, but with a glitch that will not say on what date the gift was redeemed. How can I have this corrected?

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kh_jenn
Moderator
Moderator

Hi Xalechim, 

Your issue has been escalated to a Verizon agent. Please check your Private Messenger Inbox for a message from a Verizon Support agent. You can find your Inbox by clicking on the envelope icon next to your avatar at the top right corner of this page. Response times may vary. Please continue to check your Inbox for a reply from a Verizon agent. Please direct all correspondence concerning your issue to the agents who will be assisting you privately. Thank you.