After calling Verizon multiple, multiple times, to receive my $200 promotional giftcard to Target for signing up for Verizon's services, I was finally issued a gift card. I went to Target to use it, and it had a $0 balance on the gift card. Multiple calls, chats, emails with customer support has gotten nowhere. I was told my last call would escalate the issue, received a confirmation number, and I have heard nothing since. Anyone else have this problem?
Hi courhart, Your issue has been escalated to a Verizon agent. Please check your Private Messenger Inbox for a message from a Verizon Support agent. You can find your Inbox by clicking on the envelope icon next to your avatar at the top right corner of this page. Response times may vary. Please continue to check your Inbox for a reply from a Verizon agent. Please direct all correspondence concerning your issue to the agents who will be assisting you privately. Thank you.
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