I received a home offer for upgrading my internet services however I did not receive the free gift. After the waiting period passed I redeemed my offer and was told I would receive an email once it was shipped but it has been 4 weeks and I have not received any such email not to spam or anywhere at all. I have contacted Verizon several times and am not sure what to do.
Hi Blumberg, Your issue has been escalated to a Verizon agent. Please check your Private Messenger Inbox for a message from a Verizon Support agent. You can find your Inbox by clicking on the envelope icon next to your avatar at the top right corner of this page. Response times may vary. Please continue to check your Inbox for a reply from a Verizon agent. Please direct all correspondence concerning your issue to the agents who will be assisting you privately. Thank you.
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