Promised Gift Cards
MCRJR
Newbie
  • When I signed up for Fios Test Drive I was told I would receive three $50 Verizon gift cards which I could use towards my Verizon bill. After completing the test drive I selected the plan that best suited me. Once I selected the plan I was told I would receive two $50 Verizon gift cards & one $50 Amazon gift card.  I don't shop at Amazon and have argued to no avail to get Verizon to honor the offer that was made when I signed up. I have been waiting for these gift cards since November. I have also had multiple issue with my account since I signed up & have made no less than a dozen phone calls trying to get them resolved.  I finally have everything resolved with the exception of the gifts cards. Several of the representatives asked me if I wanted to switch my cell phone to Verizon.  REALLY? So I can have more problems. I don't think so.
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Re: Promised Gift Cards
kh_jenn
Moderator
Moderator

Your issue has been escalated to a Verizon agent. Please check your Private Messenger Inbox for a message from a Verizon Support agent. You can find your Inbox by clicking on the envelope icon next to your avatar at the top right corner of this page. Response times may vary. Please continue to check your Inbox for a reply from a Verizon agent. Please direct all correspondence concerning your issue to the agents who will be assisting you privately. Thank you.

 

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