i switched to Verizon Fios On June 14th of 2024 and was offered a promotion where if i was a brand new account switching over with new service, i would be eligible to redeem a Xbox gift card of $50 or a ethernet extender, and a $200 target gift card or a Brand new Nintendo switch with the joy cons. i was told i had to wait 65 days for the promotion to be redeemable. that was in June, now i am in October and i regret switching internet providers. i feel lied too, customer service is zero help and i have written emails and made multiple phone calls with customer service representatives saying have filed i motion to create an exemption and its been weeks, still nothing.
Hi justej15, Your issue has been escalated to a Verizon agent. Please check your Private Messenger Inbox for a message from a Verizon Support agent. You can find your Inbox by clicking on the envelope icon next to your avatar at the top right corner of this page. Response times may vary. Please continue to check your Inbox for a reply from a Verizon agent. Please direct all correspondence concerning your issue to the agents who will be assisting you privately. Thank you.
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