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For the free Samsung TV promotional offer and also the gift card the following conditions are stated:
"good standing for 65 days and redeem offer w/in 60 days thereafter, or by no later than 10.2.25, whichever is first. Verizon reserves the right to charge back the value of the Samsung promotional device if eligible service is canceled w/in 180 days."
Is this 180 days in total from FIOS service activation or is it 180 days from when the offer is redeemed (65 + 180)?
Wondering the same thing. We have been with them well over 180 days and are moving where we don’t need the service. Got the meta glasses for free but I wasn’t able to redeem them until February even though it said December…so that would be less than 180 days. Hopefully they clarify this before I disconnect because I shouldn’t have to pay $300+ back when I’ve had their service over 6 months
Hi mrsdarthpika, Your issue has been escalated to a Verizon agent. Please check your Private Messenger Inbox for a message from a Verizon Support agent. You can find your Inbox by clicking on the envelope icon next to your avatar at the top right corner of this page. Response times may vary. Please continue to check your Inbox for a reply from a Verizon agent. Please direct all correspondence concerning your issue to the agents who will be assisting you privately. Thank you.
Hi ardowar, Your issue has been escalated to a Verizon agent. Please check your Private Messenger Inbox for a message from a Verizon Support agent. You can find your Inbox by clicking on the envelope icon next to your avatar at the top right corner of this page. Response times may vary. Please continue to check your Inbox for a reply from a Verizon agent. Please direct all correspondence concerning your issue to the agents who will be assisting you privately. Thank you.
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