Sign up Promo Gift Card Rabbit Hole!
Enthusiast - Level 1

I'm stuck on hold again to ask a question that many here seem to have faced:  I have "redeemed" but not used the value of a $100 and a $200 promo card that were offered on signing up for Fios.  I waited the appropriate time and them requested the cards.  I would like to apply these to my account.  There is a thread of others that have struggled with this, and it seems it took executive intervention to do satisfy the person with this same dilemma. 

I am not waiting terminally on hold to reach an agent and then jump through all the hoops that poor soul had to. 

How can you offer a promo and them make it so hard to use.  I can't find any way to add the value to my account.

Please help.

Thank you.





Re: Sign up Promo Gift Card Rabbit Hole!

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