Child Item

Site Totals

61368 Questions Answered 267 Categories

Verizon Agent informed me via text I will receive gigabit internet for same price as 500mb, $200 gift card, and price would be 74.99

Verizon Agent informed me via text I will receive gigabit internet for same price as 500mb, $200 gift card, and price would be 74.99.

I am now being charged 84.99 after enrolling with autopay. I am receiving 500mb speeds and only a $150 gift card.

I even told the agent I was worried because it looked different online. Can someone please help me? Thanks!

Comments

VZ_jenn

Hi usernameisuser, Your issue has been escalated to a Verizon agent. Please check your Private Messenger Inbox for a message from a Verizon Support agent. You can find your Inbox by clicking on the envelope icon next to your avatar at the top right corner of this page. Response times may vary. Please continue to check your Inbox for a reply from a Verizon agent. Please direct all correspondence concerning your issue to the agents who will be assisting you privately. Thank you.

Child Item