Verizon Fios welcome bonus

pintu05eee
Enthusiast - Level 2

Hello: I was suppose to get a $200 gift card for signing up to Fios. We (4 lines) joined Verizon in the beginning of April and I submitted the form online for all the lines (6 as we have ported in 2 lines from the 4) on April 8. Today, I can see in the MyVerizon App that Invalid submission and it cannot be processed. There is no information about where is the mismatch and how to resolve the issue. As a new customer, it is disappointing to get this kind of support. Seeking for support to get it resolved and get the reward

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kh_jenn
Moderator
Moderator

Your issue has been escalated to a Verizon agent. Please check your Private Messenger Inbox for a message from a Verizon Support agent. You can find your Inbox by clicking on the envelope icon next to your avatar at the top right corner of this page. Response times may vary. Please continue to check your Inbox for a reply from a Verizon agent. Please direct all correspondence concerning your issue to the agents who will be assisting you privately. Thank you.

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