Signed up for Fios (swapped from Xfinity) beginning of this year.
Was promised 2 x $200 gift cards as part of the promotion.
Right after installation I applied for the cards at Verizon web site.
I understand I need to wait for an email with a way to activate them.
Have not received any such emails.
When I initiated a chat on the Verizon web site to inquire about the cards, I was given a phone number for Blackhawk 1-888-397-0765
This led me to a list of selections that had nothing to do with getting my gift cards and I couldn't find a way to get a person to help me.
My questions:
How long does it normally take to receive promotion gift cards? (am I being impatient)
Any advice on how to proceed on this quest?
Otherwise I have been very satisfied with Verizon as my new ISP.
