amazon gift card offer redeemed but did not received
KTCYEH
Newbie

When I switched my internet to fios, there was a promotion for $50 amazon gift card.

I did redeem on the home-offer website. But weeks later, still have not received.

I have tried the the virtual verizon assistant but did not get any where with it. Any suggestion or guidance on how to get this investigated?

Thank you

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KTCYEH
Newbie

I have been trying but no response from verizon.

Found an article posted by vzw_customer_support, an option is to reach out to @vzw_customer_support (https://community.verizon.com/t5/user/viewprofilepage/user-id/141117). 

I did that more than a week ago and no response. Just resent another message requesting for help.

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