Is there a way to ensure my military discount has been applied to my Fios bill? I am already a wireless customer with the discount applied. When I signed up for Fios I was told I had to wait until after installation to apply the discount. Now my accounts are merged using One Verizon ID. When I try to apply the discount it says I was successful but have to wait 1-2 billing cycles. However, the email confirmation I receive shows only the last digits of my wirells account number, I don't want to wait 2 billing cycles to find out it didn't apply and then not get this backdated. How can I verify?
Your issue has been escalated to a Verizon agent. Please check your Private Messenger Inbox for a message from a Verizon Support agent. You can find your Inbox by clicking on the envelope icon next to your avatar at the top right corner of this page. Response times may vary. Please continue to check your Inbox for a reply from a Verizon agent. Please direct all correspondence concerning your issue to the agents who will be assisting you privately. Thank you.
Start a new topic or ask questions in the open forum.
