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I have the ACC network. I try to access ACCNX via my ESPN+ app. It says the network isn’t part of my subscription. ESPN tells me that I should be getting this through my cable provider. I’ve been back and forth for 2 years. ESPN blames FIOS and FIOS blames ESPN. The problem is with Verizon FIOS and they refuse to address it. I pay a ton of $ every month and get zero support
i look on these message boards and I see lots of people making the same complaint and I don’t see Verizon doing a thing about it
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@Meadowlark115 wrote:I have the ACC network. I try to access ACCNX via my ESPN+ app. It says the network isn’t part of my subscription. ESPN tells me that I should be getting this through my cable provider. I’ve been back and forth for 2 years. ESPN blames FIOS and FIOS blames ESPN. The problem is with Verizon FIOS and they refuse to address it. I pay a ton of $ every month and get zero support
i look on these message boards and I see lots of people making the same complaint and I don’t see Verizon doing a thing about it
I really believe this is an ESPN issue. I see a LOT of posts from Xfinity and AT&T users with exactly the same problem. You can view ACC games on the network via your box, but using the ESPN app is spotty at best from what I see on the web. I can see it all the time on my box. I do NOT see it on the ESPN app, even using Xfinity credentials. Also look here and see if there is a way to get your problem escalated: https://community.verizon.com/t5/Fios-TV/Access-to-ACCNx-thru-ESPN-App/m-p/1507886#M59825
You can also go here to watch on a computer:
https://www.espn.com/watch/catalog/9f538e0b-a896-3325-a417-79034e03a248#bucketId=29466
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Hi Meadowlark115,
Your issue has been escalated to a Verizon agent. Please check your Private Messenger Inbox for a message from a Verizon Support agent. You can find your Inbox by clicking on the envelope icon next to your avatar at the top right corner of this page. Response times may vary. Please continue to check your Inbox for a reply from a Verizon agent. Please direct all correspondence concerning your issue to the agents who will be assisting you privately. Thank you.