Fios .. Caller ID no longer showing on all TVs? .. I rebooted router, set box & TV. When I do troubleshooting I see Caller ID box & It tells me it is fixed & working, however when I test it by calling my home number it never works on all 3 TVs. This has been happening for about a week.
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Has a factory reset/default been attempted to wipe everything out to option everything from scratch? 🤔
I assume it was another area outage because it just started working again after almost a week! 😊
Which model STBs and router are in use? I, myself, have a G3100 router, a legacy 4100 VMS and two minis. Caller ID works properly. 🙂
ARRIS VMS 1100 STB & Fios Quantum Gateway Router. Last time this happened It was an area outage.
@CatsC wrote:
Fios .. Caller ID no longer showing on all TVs? .. I rebooted router, set box & TV. When I do troubleshooting I see Caller ID box & It tells me it is fixed & working, however when I test it by calling my home number it never works on all 3 TVs. This has been happening for about a week.
Try this:
Main Menu > Customer Support > Top Support Tools > Fix Fios TV Issues
Thanks! This did not help.
Has a factory reset/default been attempted to wipe everything out to option everything from scratch? 🤔
I assume it was another area outage because it just started working again after almost a week! 😊
Thank you for passing word along. 🙂
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