Fios error code PLYB_100

tersteve1
Newbie

What is going on - why are no channels coming in on the TV?? Can't get an answer from anyone - on hold  an hour. Tried chat, all they could tell me is experiencing difficulties. Does this have to do with your new set up that you required us to change to? It's horrible - how can you roll out a JUNK replacement and not work out all the kinks? I'm furious. Used to be a big fan of FIOS and recommended to everyone. NOT ANY MORE. Give me my old set up back. IT worked absolutely fine!!!!!!!!

Labels (1)
0 Likes
3 Replies
moran_christy
Newbie

I’m having the same issue. Tried all the same things you have tried- still nothing. 

0 Likes
Happy12345
Newbie

Same issue - on the same day.  Been on hold an hour and 24 minutes so far.   Who knows if or when they will answer.  Updated equipment several months back since old equipment was not working

0 Likes
clem21
MVP MVP
MVP

@Happy12345 wrote:

Same issue - on the same day.  Been on hold an hour and 24 minutes so far.   Who knows if or when they will answer.  Updated equipment several months back since old equipment was not working


Sounds like a recent firmware update was bad. They are most likely working on a fix as I type this. have you tried powercycling all the Fios equipment starting with the router?