Fios tv set box

Question

We  had an extended power outage and now my set boxes do not work.  They are flashing red and green, cycling to white and then back to red and green simultaneously.  I have rebooted the router and the set boxes. Internet is working fine.  How do I resolve this issue?

clem21 · Accepted Answer

@GM59 
 wrote:We  had an extended power outage and now my set boxes do not work.  They are flashing red and green, cycling to white and then back to red and green simultaneously.  I have rebooted the router and the set boxes. Internet is working fine.  How do I resolve this issue?

First unplug power to everything for at least 3 minutes.. Restore power to the router, let it stabilize. Once it is connected, power the VMS box back up. Once that is up and stable go for each mini one at a time.