FiosTV+ is only tuning every other station

Question

I have an interesting problem with my one Fios TV+ box.  After a brief power outage, I'm only able to tune every other channel.  I start at channel 3 and it's able to get every other channel.  The others show the troubleshooting screen.  I'll try completely resetting it but it was just strange that it started doing that.  I tried all of the options (reactivate VMS, restart the Fios TV+ box) without completely resetting the box.  I was hoping to avoid that.  I was curious if anyone else has had that problem and what you did to fix it.

dexman · Accepted Answer

I have Fios One (legacy cable television service) so my experience with Fios+ is nil.

Has the router been power cycled?

eric_b2 · Accepted Answer

Well, reactivating and restarting the Fios plus box didn’t work but I unplugged and plugged in the VMS box and it started working again.  In case anyone has a similar issue after your power goes out.  I guess it’s another bug in this new system.