The new Fios TV remote -- much shorter than the older one -- does not feel very good in the hand when trying to change channels It is poorly human engineered. The remote is too short (unlike the older one) so that one cannot change (up and down) channels easily. Because of the length, the finger wants to make contact with the "Home" button rather than the "UP" key to change the channel. It is even more uncomfortable to do "Down" channel.
I recognize that newer electronic chip technology (e.g. "Moore's Law") in time makes for smaller and smaller chip controller boards. We get more compact controller boards in the new remote. This works fine for the smaller controller boards housed inside the shell of the physical remote held by the human user. However, this does not mean that we ought to scale down the outer remote shell held by the user to scale with the smaller size of the remote's controller board inside. Human hands do not scale down with the electronics.
If you are listening, Verizon, this means that you ought to redesign the outer shell of the Fios remote held by the user to be longer like the older remote to accomodate the size and placement of fingers of the human hand.
