My guide is missing after call to tech support

Raven1951
Newbie

My guide is no longer on my TV to select after a tech call yesterday about something else.  How do I correct it.  Nothing was recorded last night.  UGH

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clem21
Community Leader
Community Leader

@Raven1951 wrote:

My guide is no longer on my TV to select after a tech call yesterday about something else.  How do I correct it.  Nothing was recorded last night.  UGH


Try this, and if it doesn't work power-cycle the system starting with the router:

Main Menu > Customer Support > Top Support Tools > Fix Fios TV Issues

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1 Reply
clem21
Community Leader
Community Leader

@Raven1951 wrote:

My guide is no longer on my TV to select after a tech call yesterday about something else.  How do I correct it.  Nothing was recorded last night.  UGH


Try this, and if it doesn't work power-cycle the system starting with the router:

Main Menu > Customer Support > Top Support Tools > Fix Fios TV Issues