New Fios set top box humming

Bel100
Newbie

We just switched to the new Fios set top boxes. Besides *still* not having cable up and running (another issue for another thread), our new main box hums ALL THE TIME. Please help … 

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clem21
Community Leader
Community Leader

@Bel100 wrote:

We just switched to the new Fios set top boxes. Besides *still* not having cable up and running (another issue for another thread), our new main box hums ALL THE TIME. Please help … 


IF it's loud enough to bother you it could be a defective fan in the box. Ask billing for a replacement.

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clem21
Community Leader
Community Leader

@Bel100 wrote:

We just switched to the new Fios set top boxes. Besides *still* not having cable up and running (another issue for another thread), our new main box hums ALL THE TIME. Please help … 


IF it's loud enough to bother you it could be a defective fan in the box. Ask billing for a replacement.