New set top box buffering

Gigapuddipuddi

1 month in using these new STBs and I am not happy with them.  Main box takes anywhere from 30 sec to more than a minute to start up, just get the red light. Then there is the constant buffering of the channel while in use. Commercials will just pixelated and freeze which isn’t necessarily a bad thing if I didn’t have flip through channels to get it to work again. Overall, just unhappy with these boxes, considering I HAD to upgrade to them.

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clem21
Community Leader
Community Leader

@Gigapuddipuddi wrote:

1 month in using these new STBs and I am not happy with them.  Main box takes anywhere from 30 sec to more than a minute to start up, just get the red light. Then there is the constant buffering of the channel while in use. Commercials will just pixelated and freeze which isn’t necessarily a bad thing if I didn’t have flip through channels to get it to work again. Overall, just unhappy with these boxes, considering I HAD to upgrade to them.


You may want to get one of these to get a better connection to your Fios box:

https://www.verizon.com/support/residential/tv/equipment/stream-tv-landing/moca

Gigapuddipuddi

Another month in and the problem still remains.  I have the MoCA adapter and this has not changed anything.  I have reset the system enough times. I am tired of these VMS errors. Last call for the tech to show up and fix it or I guess I look to cut the cord. 

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