Since it's impossible to get somebody from Verizon to provide any customer support whatsoever, I have no option but to continue to scream in the community forums in the hope that somebody somewhere might decide to provide a teeny bit of service.
I have a subscription which is supposed to provide a DVR. When I go to the my FiOS app it says that the DVR doesn't exist hasn't been set up and there's no equipment there.
I so miss Xfinity. Everything about them was head and shoulders better than Verizon. Better software, better apps, better service, from top to bottom a superior company and a superior service.
I will wait a day or two before I begin to complain with the consumer financial protection bureau and all other federal or state regulators about the fact that Verizon is charging me for services which they're not providing - while not providing any avenue whatsoever for me to explain the issue and ask if they can address it.
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@Rbtmarks wrote:Since it's impossible to get somebody from Verizon to provide any customer support whatsoever, I have no option but to continue to scream in the community forums in the hope that somebody somewhere might decide to provide a teeny bit of service.
I have a subscription which is supposed to provide a DVR. When I go to the my FiOS app it says that the DVR doesn't exist hasn't been set up and there's no equipment there.
I so miss Xfinity. Everything about them was head and shoulders better than Verizon. Better software, better apps, better service, from top to bottom a superior company and a superior service.
I will wait a day or two before I begin to complain with the consumer financial protection bureau and all other federal or state regulators about the fact that Verizon is charging me for services which they're not providing - while not providing any avenue whatsoever for me to explain the issue and ask if they can address it.
Did you try calling the billing department and have them make sure you r account is authorized properly?
@Rbtmarks wrote:Since it's impossible to get somebody from Verizon to provide any customer support whatsoever, I have no option but to continue to scream in the community forums in the hope that somebody somewhere might decide to provide a teeny bit of service.
I have a subscription which is supposed to provide a DVR. When I go to the my FiOS app it says that the DVR doesn't exist hasn't been set up and there's no equipment there.
I so miss Xfinity. Everything about them was head and shoulders better than Verizon. Better software, better apps, better service, from top to bottom a superior company and a superior service.
I will wait a day or two before I begin to complain with the consumer financial protection bureau and all other federal or state regulators about the fact that Verizon is charging me for services which they're not providing - while not providing any avenue whatsoever for me to explain the issue and ask if they can address it.
Did you try calling the billing department and have them make sure you r account is authorized properly?
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