PBS app not working on Fios as if about two weeks ago. Is this a PBS problem or Fios?
Jak1971
Enthusiast - Level 1

PBS app not working on Fios as of about 1-2 weeks ago. Is this a PBS problem or Verizon?

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Re: PBS app not working on Fios as if about two weeks ago. Is this a PBS problem or Fios?
clem21
MVP MVP
MVP

@Jak1971 wrote:

Tried to delete and reinstall. When I try to open app there’s just a constant spinning wheel. Can’t get past it and don’t see another way to delete 


Sounds like you have the new streaming boxes right? If so I think you have to go to the settings icon at the top (the Gear), and scrolll down to apps on this device. I think you can delete them from there. Or you may be able to go to the apps menu, choose Google Store and download the PBS app again.

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Re: PBS app not working on Fios as if about two weeks ago. Is this a PBS problem or Fios?
clem21
MVP MVP
MVP

@Jak1971 wrote:

PBS app not working on Fios as of about 1-2 weeks ago. Is this a PBS problem or Verizon?


Did you try un-installing and re-installing the app?

Re: PBS app not working on Fios as if about two weeks ago. Is this a PBS problem or Fios?
Jak1971
Enthusiast - Level 1

Tried to delete and reinstall. When I try to open app there’s just a constant spinning wheel. Can’t get past it and don’t see another way to delete 

Re: PBS app not working on Fios as if about two weeks ago. Is this a PBS problem or Fios?
clem21
MVP MVP
MVP

@Jak1971 wrote:

Tried to delete and reinstall. When I try to open app there’s just a constant spinning wheel. Can’t get past it and don’t see another way to delete 


Sounds like you have the new streaming boxes right? If so I think you have to go to the settings icon at the top (the Gear), and scrolll down to apps on this device. I think you can delete them from there. Or you may be able to go to the apps menu, choose Google Store and download the PBS app again.