PBS app not working on Fios as if about two weeks ago. Is this a PBS problem or Fios?

Jak1971
Enthusiast - Level 1

PBS app not working on Fios as of about 1-2 weeks ago. Is this a PBS problem or Verizon?

0 Likes
Reply
1 Solution
clem21
Community Leader
Community Leader

@Jak1971 wrote:

Tried to delete and reinstall. When I try to open app there’s just a constant spinning wheel. Can’t get past it and don’t see another way to delete 


Sounds like you have the new streaming boxes right? If so I think you have to go to the settings icon at the top (the Gear), and scrolll down to apps on this device. I think you can delete them from there. Or you may be able to go to the apps menu, choose Google Store and download the PBS app again.

View solution in original post

3 Replies
clem21
Community Leader
Community Leader

@Jak1971 wrote:

PBS app not working on Fios as of about 1-2 weeks ago. Is this a PBS problem or Verizon?


Did you try un-installing and re-installing the app?

Jak1971
Enthusiast - Level 1

Tried to delete and reinstall. When I try to open app there’s just a constant spinning wheel. Can’t get past it and don’t see another way to delete 

clem21
Community Leader
Community Leader

@Jak1971 wrote:

Tried to delete and reinstall. When I try to open app there’s just a constant spinning wheel. Can’t get past it and don’t see another way to delete 


Sounds like you have the new streaming boxes right? If so I think you have to go to the settings icon at the top (the Gear), and scrolll down to apps on this device. I think you can delete them from there. Or you may be able to go to the apps menu, choose Google Store and download the PBS app again.