Pop-ups asking me to rate shows that i just watched

JRSHOMEACCOUNT
Enthusiast - Level 2

Greetings. Can someone share with me how to stop verizon from asking me to rate every show I watch and make suggestions on things to watch?  It's annoying. 

I have Fios

Thanks 

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clem21
Community Leader
Community Leader

@JRSHOMEACCOUNT wrote:

Thanks for responding, however on the TV when I go to settings (the gear in the upper right corner of the screen) I do not see notifications or promotions as an option. I see the following:

- Fios TV account

- Fios TV Device

- DVR

- Network Status

- Remote Control & Bluetooth

- Help

- Android TV Settings

and in each of those sub menus I did not see notifications or promotions.

was trying to add a picture, but I was unable to do so.


Screenshot 2024-08-19 at 16-09-52 Muted.png

 

Ah, that's the menu from a Fios + box, not a 4100 series as I had assumed. You are correct, there is no option for that in the newer box yet. Hopefully there will be a firmware update that will return the choice function.

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5 Replies
clem21
Community Leader
Community Leader

@JRSHOMEACCOUNT wrote:

Greetings. Can someone share with me how to stop verizon from asking me to rate every show I watch and make suggestions on things to watch?  It's annoying. 

I have Fios

Thanks 


Go here and disable promotions:

Main Menu > Settings > Notifications > Promotions

JRSHOMEACCOUNT
Enthusiast - Level 2

Thanks for responding, however on the TV when I go to settings (the gear in the upper right corner of the screen) I do not see notifications or promotions as an option. I see the following:

- Fios TV account

- Fios TV Device

- DVR

- Network Status

- Remote Control & Bluetooth

- Help

- Android TV Settings

and in each of those sub menus I did not see notifications or promotions.

was trying to add a picture, but I was unable to do so.

0 Likes
clem21
Community Leader
Community Leader

@JRSHOMEACCOUNT wrote:

Thanks for responding, however on the TV when I go to settings (the gear in the upper right corner of the screen) I do not see notifications or promotions as an option. I see the following:

- Fios TV account

- Fios TV Device

- DVR

- Network Status

- Remote Control & Bluetooth

- Help

- Android TV Settings

and in each of those sub menus I did not see notifications or promotions.

was trying to add a picture, but I was unable to do so.


Screenshot 2024-08-19 at 16-09-52 Muted.png

 

Ah, that's the menu from a Fios + box, not a 4100 series as I had assumed. You are correct, there is no option for that in the newer box yet. Hopefully there will be a firmware update that will return the choice function.

JRSHOMEACCOUNT
Enthusiast - Level 2

Thanks for the response.  They are annoying and if the update does not come soon, it will no longer be an issue as I will find another provider, yes, it is that annoying.  I have VZ a few years ago, moved away and then moved back.  My previous VZ was the "older" STB's and DVR and I found it to be pretty much flawless for my needs.  This new streaming setup has a lot to be desired when it come to reliability and usability.  If I had a chance to get the "old" system installed, I would do it in a heartbeat.  Thanks again for your time and response.

clem21
Community Leader
Community Leader

@JRSHOMEACCOUNT wrote:

Thanks for the response.  They are annoying and if the update does not come soon, it will no longer be an issue as I will find another provider, yes, it is that annoying.  I have VZ a few years ago, moved away and then moved back.  My previous VZ was the "older" STB's and DVR and I found it to be pretty much flawless for my needs.  This new streaming setup has a lot to be desired when it come to reliability and usability.  If I had a chance to get the "old" system installed, I would do it in a heartbeat.  Thanks again for your time and response.


Unfortunately the price of progress is painful sometimes.  The older 4100 series boxes have been out for over 5 years now,  so they have had a lot of time to improve them. The stream and 4100+ boxes are still very much a work in progress. If there is any way to get the older boxes, I think they may be a better solution for you.