Why did I get a video media server

TonyDogs
Enthusiast - Level 2

In addition to new set top boxes I received a video media server.  I did not have one before.

Am I going to be charged for this? 
Is this required for the new set top boxes to work. 
If it is not required will you come and get it or should I just keep it (and not pay anything).
Please do not respond to me via private email. 
Please answer on here so others can see.  

 

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dexman
MVP MVP
MVP

I subscribe to Fios One television (legacy cable television service).

When using the 4100 series STBs, a VMS is required because it contains the all of the tuners that the optional DVR service and any mini STBs need to function.

I do not subscribe to the DVR service (I have an old Panasonic DVD recorder) so despite having the VMS unit, I am not charged extra.

I don't know Fios+ service well enough to comment on the required hardware. 🤔

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clem21
Community Leader
Community Leader

Which boxes do you have? The Fios One 4100 boxes or the newer Fios+ boxes ? If the VMS box you received says VMS4100ATV on it it is for the newer Fios+ system, not the older Fios One 4100 series system.

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3 Replies
dexman
MVP MVP
MVP

I subscribe to Fios One television (legacy cable television service).

When using the 4100 series STBs, a VMS is required because it contains the all of the tuners that the optional DVR service and any mini STBs need to function.

I do not subscribe to the DVR service (I have an old Panasonic DVD recorder) so despite having the VMS unit, I am not charged extra.

I don't know Fios+ service well enough to comment on the required hardware. 🤔

TonyDogs
Enthusiast - Level 2

Thanks.   Verizon’s instructions are worthless.   Glad someone knew.   Now I’ll check my bill to make sure they aren’t charging me for this.    Thanks again. 

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clem21
Community Leader
Community Leader

Which boxes do you have? The Fios One 4100 boxes or the newer Fios+ boxes ? If the VMS box you received says VMS4100ATV on it it is for the newer Fios+ system, not the older Fios One 4100 series system.