Trying to log in to my Verizon, keeps saying my zip code is wrong

[Cosmicdoe]

I try to log in to my Verizon app to access payment/billing details, I put in my correct zip code and it just doesn't work. It always says it's wrong, can I reset it somehow? I need to access my payment details and I don't know what to do. It's really starting to annoy me here cause I have tried to log into my Verizon since I got this phone from Walmart over 3/4 months ago.

[vzw_customer_support]

Cosmicdoe, we understand how important it is to be able to access your My Verizon account online. We will be reaching out to you in Private Message to gather some addtional account specific details to better assist.

-Andi

[gramwilliam]

Double check your billing zip code  if it’s still wrong contact Verizon support.

[vzw_customer_support]

We are sending you a private message so that we can help with getting you access to your account. 

-Joe