I have spent over two hours online chatting with a Verizon Representative. My telephone asks for a password, and I don't know what that password is because I locked the phone, (stupidly). I was able to arrange payment of past due bills through a telephone call using my landline, but I still cannot open the phone. Any idea how I might be able to recover the password and open the phone?
Mike [removed]
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Message edited by Verizon Moderator.
