I've been unable to get incoming texts on my PC from my Android phone (Pixel 3a XL) for several months using Messenger+. When I first phoned in, I was told the problem was on Verizon's end and they were working to fix it. When I phoned sometime later, I was told that Messenger+ is no longer compatible. Yet I see it with narrative/instructions and the mobile ap on the Verizonwireless website. What am I missing here? (And if it's no longer compatible, what mobile ap do you suggest using to get texts on my PC in addition to my cell?)