Brand new XL! Constantly powers off when screen locks unless it is connected to a charger, then I am able to wake phone via screen or fingerprint. Constantly missing calls/texts if I'm not active on my phone and it goes to sleep...phone turns off. I was on 7.1.1 and since upgraded to 7.1.2 beta, but still no luck!
Did the behavior start before or after you installed the beta version of the OS?
I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.
It started before the beta install.
If you need to eventually get a warranty replacement, I would suggest that you go back to the official software before that point in time.
I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.
Start a new topic or ask questions in the open forum.
