My wife and I got the same exact phone, Pixel 2 XL 128GB. A few days ago she received the Oreo 8.1 Dec update, and I have yet to receive it. I've tried checking for updates to no avail. When will I get the update?
A staggered release of an update doesn't take a month. Even tech support at Google and AT VERIZON verified that. The longest it should have taken was a couple of weeks. The reason people are going with Verizon and the Pixel phones are because VERIZON stated that they will offer the updates at the same time Google releases them. Not one month later. Verizon should be looking into the hardware of these fine folks Pixel phones instead of blaming it on a "staggered release".
CPSpyder wrote:
A staggered release of an update doesn't take a month. Even tech support at Google and AT VERIZON verified that. The longest it should have taken was a couple of weeks. The reason people are going with Verizon and the Pixel phones are because VERIZON stated that they will offer the updates at the same time Google releases them. Not one month later. Verizon should be looking into the hardware of these fine folks Pixel phones instead of blaming it on a "staggered release".
Should have the Google employee go to their Pixel forums and answer why a lot of Pixel, Pixel 2 owners haven't gotten their updates yet(not Verizon "models"). Ironically some of these people have not gotten the previous version prior to the 8.1 and they are still waiting for it. Some gave in and just side loaded it.
My coworker on his 2XL got his 2 days ago and he uses AT&T with one purchased from Google.
Just something to think about. The check for update is still broken even when Google said they fixed it(it has never worked like intended)... But they really didn't...
Link for when they said it was fixed.
link for when it turns out it still doesn't work.
I tried this on my Pixel 2, but it did not work.
I did some digging afterwards and found out that it's not a good idea to clear data from GSF.
I did have some issues with Google Play after I cleared data, but was able to resolve those issues for now.
This method didn't work for me. I confirmed with Google support that Verizon is withholding the 8.1 update for unknown reasons (testing or staggered rollout probably). They can't give me a timeframe for when we will receive the update. Just more Verizon shenanigans.
The staggered roll-out is definitely happening. But the method described above definitely worked for me. Ymmv
I ended up side loading the OTA. It didn't involve any modifications, rooting or unlocking of bootloaders. Instructions on how to do it were on Android Central.
Jim's method works for me, I have a pixel 2xl.
I still haven't gotten the update
After numerous conversations with both Google technical support and Verizon tech coaches, multiple factory resets, and hours of frustration, it was determined that no matter what I did I wasn't getting any updates and it had zero to do with the serial number. It is actually a defective Pixel 2XL. I was sent a replacement and low and behold as soon as I got it set up the update came right through. So this notion that it has to do with the serial number is bogus. Talk to a Verizon tech coach and a Google tech support person. They will be able to guide you through the process.
I figured out why I wasn't receiving the 8.1 upgrade on my Pixel 2 XL. After buying my phone I read the Android Central article that advised you to sign up for the Android Beta Program to get the update right away. I of course did so a few weeks ago while reading that article. This morning I read a rumour on the Internet that if you signed up for the Beta program then there is confusion in the upgrade priority and you will actually be blocked from getting 8.1. That was the case for me. As soon as I opted out of the Beta program I checked for a system update and my 8.1 upgrade was waiting for me. If you are not receiving 8.1 and are signed up for the Android Beta Program, this might be your issue as well.
This is working for me. I'm pulling down the update right now. Thanks for the tip!
Unreal! I've been checking daily for this update since December 5. Google searched "Google Beta Program," signed in, opted out, and checked for an update and BOOM! there it was. Download and install took way longer than anticipated. Now I can functionally connect my Pixel 2 to the car audio via Bluetooth.
Hahaha! Thank you! Been waiting for weeks! I can confirm that unenrolling from Android beta program worked for me! After unenrolling, just checked for update and it was ready on the first try!
I also can confirm that unenrolling from beta fixed the issue. Before, I could not opt out as it would not show my account as registered on Google Beta.
When I signed in today on Google Beta, it shows up as Pixel 2 XL as being enrolled. Before, Pixel 2 was not listed as an option for the program. This is probably due to changes ( testing) by Google during that time to keep others from enrolling with the Pixel 2 devices.
Thanks for the help.
Verizon, shame on you for not knowing how to resolve. May want to update your checklist so you can actually provide a correct answer going forward.
I'm not enrolled in the beta program and I still can't get Oreo 8.1
We understand your concern regarding getting the latest software update Mrfreeze21. The software updates cannot be forced. Your phone will receive a notification when an update is available. The updates are not sent to all the phones at once, and when your IMEI comes up in the system, you will be able to update the phone. Does it show you have an update?
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It does not show that I have an update. And I also know that it doesn't take two months to receive an update after it has been pushed out. My phone has the November 5th patch. My phone hasn't been updated since.
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